While using data to deliver experiences has become table stakes, leaders are leveraging data in more nuanced ways, according to Ben Sharp, head of revenue ANZ at Pureprofile. Understanding and comprehending consumer data from different sources is what is separating experiences, according to Sharp. At the top end organisations are
Microsoft is starting to push out the October 2018 Update after halting the latest build of Windows 10 after problems were widely reported initially. Now that those issues have been resolved, Microsoft is using artificial intelligence to ensure that the update gets pushed safely to all compatible PCs.
A new Apple patent application that was filed in the Kingdom of Denmark was discovered by Patently Apple earlier today that covers possible future functions and features related to HomePod. One such feature is a quad-speaker setup for a home theater experience. Considering that Apple is entering the streaming content business in the not-too-distant future, this is a real possibility of coming to market in sync with their new service. A second feature is presence based and it's crazy what Apple has up its sleeve.
Meeting the expectations of today?s consumer is tricky business. They each evaluate their purchase or service experiences against a set of predefined expectations, which are different for every brand. And their expectations are constantly changing.
Most of us have or will experience trauma at some point in our lives. Whether it comes in the form of a personal upheaval ? such as a serious injury or illness, victimhood at the hands of another, job loss, or the loss of a loved one ?...
Top technology executives speaking at the 2019 Charlotte CIO Executive Leadership Summit will include Shoukat Ali Bhamani, VP, CIO & CDO, Schaeffler Group Americas; Marc Hamer, Corporate VP, Customer Experience, Global CIO & Chief Digital Officer, Sealed Air Corporation; Joe Topinka, CIO, SnapAV; and Angela Yochem, EVP Chief Digital and Technology Officer, Novant Health
WESTPORT, Conn.--(BUSINESS WIRE)--Jan 17, 2019--In-Store Experience, an award-winning retail design firm, was recently chosen by P.C. Richard & Son to design and manufacture their smart and connected product category in-store, with an immersive, interactive retail category solution that brings together 32 products across a number of brands. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20190117005115/en/
The Google Assistant is Google's own digital voice assistant, and for many people, it's one of the best options out there for digital voice assistants. This is largely because Google has its own search engine
Amazon Alexa and Google Assistant geared up for battle at CES this year. No industry felt the heat more than Consumer IoT (CIoT), in which voice assistant integrations became the primary focus for any CIoT product-centric company. With a market projected to reach, $7.8 billion by 2023, each company played for keeps.
Deloitte released its milestone 10th annual report on technology trends, "Tech Trends 2019: Beyond the digital frontier." The report explores how the convergence of new technologies with powerful technological forces is driving disruption across industries.
The Swidget is a smart outlet that upgrades the basic two-plug solution by adding modular inserts into the mix. The "future-proof" tech will launch with 11 inserts, with the company promising to release more on a regular basis.
Avaya has revealed Knowmail and over.ai have become the latest partners to join its AI Connect ecosystem, allowing the growth of its unified communications platform to include enhanced artificial intelligence capabilities. The company has also strengthened its presence in the contact centre sector, by extending its agreement with existing partner Verint. Customers will be able to access a wider spread of AI-enabled services to deliver better insights using text and speech tools.